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I think sometimes we don't take time to remark on outstanding performance and just take it for granted. So I do want to take the time to tell you just how outstanding your service technician Rob is. I always request last stop and although I am told 3-5, he is
...moreI think sometimes we don't take time to remark on outstanding performance and just take it for granted. So I do want to take the time to tell you just how outstanding your service technician Rob is. I always request last stop and although I am told 3-5, he is always finishing his day 6:30-7:30pm and arrives cheerful, dedicated, patient, and personable. And I know he has already carried in a lot of salt before he gets to me. He told me he has been with Culligan 8 years - wow! I hope you value him as much as I (the customer) do!
I had a new water softener installed in my home by George Saris. I had been fighting with a very old softener for some time and decided that it was time for a new one. George came to my home to assess my old softener and agreed with me that
...moreI had a new water softener installed in my home by George Saris. I had been fighting with a very old softener for some time and decided that it was time for a new one. George came to my home to assess my old softener and agreed with me that is was definitely time to upgrade. He tested my water to determine the hardness of it. He showed me brochures and explained in great detail the workings of three of your softeners. We both agreed on one that would satisfy my needs. On 12-20-10 he arrived with the softener, dismantled the old one and installed the new one. I was pleased with the speed and efficiency that he was able to install the softener and remove the old one and he left my basement just as he found it. He explained the workings of the softener. That the computer pretty much handles everything. That Culligan replaces the salt when needed. (Yeah, no more hauling 40lbs of salt for me). George came back last week to check on the softener to make sure it was performing as it should. He checked the water again. Everything is working great. He told me if I had any problems or questions to be sure and call him and he will take care of them for me. I'm very happy so far with my new softener.
Everything is working really great and we couldn't be happier with the best water quality we've ever had. The peroxide is proving to be far better at killing the sulfur than the previous super chlorination systems did and no ugly surprise dose of chlorine after the back wash cycle.